Platinum Reels Mobile
Platinum Reels Mobile
Platinum Reels Casino review: All about mobile, instant play, download options, games and software, banking tips, bonus terms, and more. Searching for the results Under the conditions you specified. Platinum Reels Casino is a fairly new gambling site, but it has garnered a lot of popularity for providing a stellar gaming experience to US players. You can find the casino lobby fully stacked with games developed by Real Time Gaming.
Platinum Reels is an online casino that has been around since 2017, and it’s owned and operated by Vega World Solutions N.V. They are licenced by Curaçao eGaming and powered by fifteen software providers.
The design is fine, nothing too fancy, and they have that specific superhero theme. The website is optimized well, and it works on different browsers smoothly. The interface is available in various languages. You can choose between English, German, French, Italian, Sweedish, Finnish, and Spanish. There is one issue, though. When you enter the gaming section and click on slots, it will show you table games as well. It’s not that big of a deal, but still — they could work on that a little bit.
- Manufactured by a company known as Barrel Service Company, Aspen Fly Reels provide the quality you need a fishing expedition. The company located in San Marcos, CA, is family owned. The company began as a one-man fishing enthusiast using the manual Axleson lathe but now at manufactures in 16 CNC lathes.
- Gold members will receive a 80% match on 8 deposits up to $100. Platinum members will receive a 90% match on 10 deposits up to $125 each. Your deposit and bonus must be wagered 40 times before a cashout is permitted. Your match bonus is redeemable and may be cashed out. All bonuses are subject to the terms and conditions of Platinum Reels.
- Only one mobile number entry per user is permitted. The standard terms and conditions of Platinum Reels is applicable to all bonus rewards awarded during this promotion; You will receive a text with your applicable bonus code; Your mobile numbers needs to be valid and active in order to qualify for this offer.
Terms and Conditions Analysis
And now, let’s go to Terms and Conditions to see what they have to say. There are some questionable statements, so we’ll go through all of them and explain them a little bit.
First interesting term is that you’ll have to wait up to 24h to use your deposit. So if you want to play here, you’ll have to place a deposit one day and come back the next to play. They do have the right to do so, but we fail to understand why. You can go to any other online casino and play there immediately after you make a deposit.
Regular Is Actually Irregular
As it is stated, they can close your account and confiscate all your winnings if you do anything irregular. And apparently, using theories is irregular for them. Let’s be clear, Platinum Reels is a betting strategy, and these are all games of chance. Something that doesn’t guarantee you will win at all can’t be irregular.
Other than that, these similar systems can be basically anything. They can easily say you used a similar one to Platinum Reels Casino and prevent you from having your money.
We Solemnly Swear You Are Not Safe
And now, the cherry on the cake. This next term might be the world’s longest sentence in existence. And when you finally reach the end (and potentially remember the beginning), you’ll see that they don’t guarantee you anything. Of course, they won’t be responsible for all the things that could happen on their website. But are you sure you want to register and play at the casino that says it doesn’t guarantee that there will be updates, that any software defect is corrected, and that the material and any other information is reliable, etc?
This becomes an even bigger problem when we know that there are some shady things that they did in the past. They used pirated NetEnt games and confirmed that they accepted players from the U.K., even though they didn’t have a UKGC license.
It seems to us that they feel a huge need to constantly remind us they won’t have any responsibility if their online casino has bugs, viruses, and so on. If you lose all of your money thanks to them, it’s actually not their fault.
Next term is an addition to the previous. So, as they don’t guarantee you anything, it could happen that the website crashes due to viruses, bugs, or any other error. In that case, they can easily lose the deposit from your account. And guess what? You are not getting it back. Apparently, if you lose a deposit, they won’t do refunds. And if they decide to do it, you’ll have to pay a fee.
Our House, Our (Half-Explained) Rules
There is another thing in Terms and Conditions that they haven’t explained entirely. So if they limit withdrawals to ten times the last deposit, they will remove additional winnings upon withdrawal processing. The thing is — they never said whether they would put that money back on your account or you’d simply lose it.
If you make the minimum deposit, which is $20, and win $500, for example, when you want to withdraw your money, they can easily say, “we will limit you to 10x the deposit.” Meaning you’ll get $200, and the rest is just removed.
This one can be fine if it applies only to bonuses, but since it is general, there is only one thing to say — nonsense.
Let’s go to another term, although we mentioned so many of them that we are not sure why anyone would still want to play here.
So the payout process is five days, and that’s completely fine. But there is another part of this sentence — it may take five days, but still, it may be longer — they are not sure. And you can’t complain if it takes weeks.
If any problem occurs while you are playing there (whether it’s a deposit, withdrawal, or any other transaction), you better speed up with your complaint because if 14 days pass, it won’t be taken into consideration, nor will it have any value no matter what it is.
And to finish this “lovely” Terms and Conditions, if they suspect you did anything that is not according to these terms, they’ll close your account (and potentially give your personal data to a third party).
So if you want to try the Platinum Reels betting system, for example, and we do repeat that this is a betting system that doesn’t help you win, they’ll close your account and take everything you won alongside the deposit.
I don’t think there is anything left for us to say about their terms, they said enough for themselves. They may have a validated license, but there is some shady business too.
Games and Providers
Platinum Reels Casino offers games from fifteen providers, but you can’t download the software and play them on your mobile. The selection of games is impressive, 1,135 to be specific. So you can find something for sure.
There is a possibility to play for fun or for real money. If you opt for the former and want to practice a bit first, you can do it without making an account. But there aren’t any options to download the games and play them on a tablet or mobile.
You can choose from over 99 slot games and pick from Crystal Crush, Frutsland, Rise of Egypt, and many more.
There are also table games, so if you are a fan of Baccarat, Blackjack, or Roulette, for example, you’ll enjoy the variety since there are plenty of them.
Another great section they offer is Live games. They don’t have that many, but if you like playing live casino games, you can find sixteen Roulette versions and two Blackjack ones.
Financial Information
Normally, all important information about payment is listed on the banking page. We don’t understand why this casino doesn’t have one since that’s some of the most important information you need. There are a few clauses in their Terms, pertaining to deposits and withdrawals, however, the crucial information is missing, so we had to reach out to their customer support to find out more.
Deposit
You can make your deposit with Visa, Mastercard, Neteller, Skrill, EcoPayz. Whatever you choose, the minimum deposit will be $20.
You should know one thing, though. When you deposit money, it’ll be available for use within 24 hours, and not instantly.
Withdrawal
There are a couple of ways to withdraw your money — credit cards (Visa, Maestro, Mastercard), Bank Transfer, Entropay, Skrill, Nettler, EcoPayz, Sofort Banking, Bitcoin, and Cash Lib.
If you request a withdrawal via Bank Transfer, they limit you to a minimum of $100 per request. But if you want more than that, it will be declined, and the funds will be returned to your account.
Maximum withdrawal per thirty days is $5,000, but they have the right to limit withdrawals to ten times the deposit and remove additional winnings when processing the withdrawal.
The pending time for accepting your request is four to six business days, and for payout, it’s five business days. Overall, in the best-case scenario, you’ll have to wait approximately two weeks to get your money.
Bonuses
As a welcome to new players, two casino bonuses are offered. The first one you can use after the registration is the Welcome Bonus.
Welcome Bonus package with the first deposit currently consists of a bonus of 250% up to $2,000 + 50 Free Spins, and the one with the second deposit consists of a bonus of 300% up to $2,000 + 50 Free Spins.
Free spins in this bonus apply to all of the games provided by Play’n GO, and if you come from a country where Play’n GO games are blocked, you can use free spins for games provided by Betsoft.
You’ll have to use free spins within 48h from the first deposit. And keep in mind that when you place a deposit, you have to wait for 24h to use it. It means that you have 24h to use all 50 free spins.
The minimum deposit for this bonus is $20, and the wagering requirement is 30x the deposit + bonus. Maximum cash out can be $5,000, but they do have a right to limit your cashout to 10x the deposit.
When you use a welcome bonus, they offer you other ones that are not specified on their website. It’s more like a daily offer, and you never know what it’s going to be. There are some general terms for them like the minimum deposit of $20, there is 100x wagering requirement, and you can cash out max $70 ($50 in winnings plus $20 deposited), anything over that will be automatically voided.
When we look at the terms of this “mystery” bonuses, we can only tell that they are insanely bad. If the Terms and Conditions weren’t enough to keep you away from this casino, their bonuses surely are.
Platinum Reels Casino
Customer Support
There are two ways to reach out to them — live chat and email. They don’t have a phone number that you can call, but at least their customer service representatives are really there for you 24h, seven days a week, so if anything happens, you can send them a message.
Platinum Reels Casino Free Spins
We reached out to their support team, asked a few questions, and they answered all of them in no time, supporting our decision to see all of the terms before we make an account. So as far as that goes — they are really polite and at your service.
Platinum Reels Mobile Casino
Summary
To sum up this review, we can only say — there are plenty of fish in the sea, so you’d better find something better. Their Terms and Conditions are contradictory and questionable — it can easily happen that you end up with a closed account and lost funds, and not to mention that your data can end up someplace else.
Platinum Reels Mobile